Privacy Policy
This privacy policy describes how DWELL collects, uses, and shares personal information of users of our website, https://www.dwell.co.uk.
We collect the following types of information:
- Information you provide directly to us: This includes information you provide when you fill out forms on our website, such as when you request information about a property, sign up for our newsletter, or contact us with a question. This information may include your name, email address, phone number, and property preferences.
- Information we collect automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring website, pages you visited, and the dates/times of your visits. We collect this information using cookies and other tracking technologies.
- Information from third-party sources: We may also receive information about you from third-party sources, such as property management platforms that provide property listings for our website. This information may include property details, images, and availability.
We use your information for the following purposes:
- To provide and improve our services: We use your information to operate our website, display property listings, respond to your inquiries, and personalize your experience.
- To communicate with you: We use your information to send you newsletters, marketing communications, and updates about our services. You can opt out of receiving these communications at any time.
- To analyze website usage: We use your information to track website traffic, identify popular pages, and improve the design and content of our website.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
We may share your information with the following types of third parties:
- Service providers: We share your information with third-party service providers who help us operate our website, process payments, send emails, and analyze data.
- Property management platforms: We share property inquiries with the property management platforms that provide the property listings.
- Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
We will not sell your personal information to third parties.
We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to remember your preferences, track your activity, and personalize your experience.
You can control cookies through your browser settings. You can choose to block all cookies, or to allow only certain cookies. However, please note that blocking cookies may affect your ability to use certain features of our website.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information
- Storing your information on secure servers
- Limiting access to your information to authorized personnel
However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to request that we restrict our processing of your personal information.
- Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at: info@dwell.co.uk.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after the posting of changes constitutes your acceptance of the changes.
If you have any questions about this privacy policy, please contact us at: info@dwell.co.uk.